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1 reviews | Active since Jul 2012

26 Aug 2015, 21:57

HYGIENE OF TOILETS AND SHOP

I TRAVEL TO KZN TWICE A MONTH. STOP AT SASOL WHEN I GO AND RETURN. FOR CLEAN FUEL...EVERYTIME THE SAME COMPLAINT. FILTHY RESTROOMS. THE MANAGER OWNER EXPECT YOU TO FILL UP YOUR TANK FOR R700 PLUS BUT YOU ARE NOT ENTITLED TO CLEANY HYGIENE RESTROOMS. HIS WIFE TOLD ME IN MY FACE ONCE DO I EXPECT HER TO KEEP IT CLEAN. THIS SAYS A LOT ABOUT HER PERSONAL HYGIENE IF SHE HAS THIS ATTITUDE ABOUT THE CUSTOMERS.... WHO IS THE ONES PUTTING THE BREAD ON HER TABLE..... THEY ARE SELDOM THERE-MOST OF THE TIMES I ASK THE STAFF -BEFORE I FILL UP IS YOUT LADIES TOILETS CLEAN BEFORE I INVEST IN YOUR BUSINESS AND HAVE TO FACE DIRTY FILTHY TOILETS....AND E V E R Y TIME THEY ASK ME PLEASE WAIT 5 MINUTES, AND THEN NOW YOU CAN GO. TODAY AGAIN I APPROACHED THE MANAGERS WIFE AND AGAIN AND SAID WHY DO I HAVE TO COMPLAIN EVERY TIME SHE IS A FEMALE. DOES SHE USE THE TOILET AND I WILL AGAIN FILE A COMPLAINT TONIGHT ON HELLOPETER.COM BECAUSE THIS IS UNACCEPTABLE.!! BETHLEHEM IS THE ONLY BRANCH WITH BAD HYGIENE. I CAN JUST IMAGINE WHAT THE KITCHEN LOOKS LIKE WHERE THEY PREPARE FOOD IF IT IS MEASURED TO TOILET HYGIENE STANDARDS. I WILL NOW ALSO PASS THIS ON TO SASOL HEAD OFFICE AND THE CEO IN SA SASOL

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Replies (1)
Sasol
Sasol's reply27 Aug 2015, 07:37
Official
Hello a0000,

Hello Maretha,

We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.

Regards
SAE Contact Centre
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