KM
Kgothatso M

1 reviews | Active since Apr 2025

13 Apr 2025, 14:45

Harassment at Sasol Soshanguve -Chillies

I have never been this harassed at a fuel station in my life. The attendant responsible is Thabang. He fails to do his job and has terrible bedside manners. If this is not taken care of, I will make sure everyone on every platform knows about this terrible service. I am used to going to this fuel station but it seems they do not care about their customers anymore.

Honestly if I could give a negative, I would. They do not even deserve one star. I believe there is some *****ery happening there where they clone cards. They demand your card without telling you why and they want to walk away with it. This is even before they pour the petrol/diesel. I would urge anyone to be careful and avoid this Sasol if possible. I am die hard Sasol fan and I highly recommend it all the time, as this will be seen in my Sasol app, but not this one.

Perhaps they see young women and think they can take advantage. I am going to go to consumers complaints and let everyone know on every platform to stay away from this Sasol.

0
Replies (1)
Sasol
Sasol's reply14 Apr 2025, 08:15
Official
Dear Kgothatso,Your complaint has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: I have never been this harassed at a fuel station in my life. The attendant responsible is Thabang. He fails to do his job and has terrible bedside manners. If this is not taken care of, I will make sure everyone on every platform knows about this terrible service. I am used to going to this fuel station but it seems they do not care about their customers anymore. Honestly if I could give a negative, I would. They do not even deserve one star. I believe there is some *****ery happening there where they clone cards. They demand your card without telling you why and they want to walk away with it. This is even before they pour the petrol/diesel. I would urge anyone to be careful and avoid this Sasol if possible. I am die hard Sasol fan and I highly recommend it all the time, as this will be seen in my Sasol app, but not this one. Perhaps they see young women and think they can take advantage. I am going to go to consumers complaints and let everyone know on every platform to stay away from this Sasol. Regards,
Sasol Queries and Complaints Team