LL
Liezl L

1 reviews | Active since Apr 2018

28 Apr 2018, 06:03

********** debit from my card!

On 18 April, I purchased fuel from Sasol Winchester Hills. No problems encountered and the debit went through on my card as I received the sms. On 26 April, another debit for the same amount went through from the same filling station. This was taken at a time when i was at work in Woodmead??? I would like an explanation for this ********** activity! Is this normal practice from this filling station?? I want a refund and I will be taking the matter further because this is unacceptable!!

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Replies (1)
Sasol
Sasol's reply30 Apr 2018, 09:09
Official

Good day Liezl,

We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail account manager for further investigation and feedback.

Regards

SAE Contact Centre

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