YH
Yolanda H

1 reviews | Active since Nov 2015

04 Nov 2015, 14:24

Filling station makes card imprints

I filled up at Sasol Dalpark this morning. When I handed my card to the attendant, he moved to the back of my car. I noticed him scratching an imprint of my card on a paper. I confronted him, he handed it over. I called the office to be told it is standard practice. The manager told me she was there 24/7 and nothing untoward ever happens. I said I was not comfortable with the practice. She persisted. I said in that case I would not use the filling station again, upon which she put the phone down in mid conversation. Naughty Sasol Dalpark? We have a fleet of vehicles. This is a NO NO in my world!!!

0
Replies (1)
Sasol
Sasol's reply04 Nov 2015, 14:57
Official
Hello YHanekom,


We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.

Regards
SAE Contact Centre
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