False accusations by staff led to ******** arrest

On 09 March 2025 at around 08:00 AM, I experienced the most traumatizing and humiliating incident at Sasol Bellair road service station in Durban. I was falsely accused by staff members (Simbongile, petrol attendant, and Zama, introduced as the manager) of using a *****ulent company fuel card, despite the transaction being successfully processed and a receipt being printed from their speed point.

When I requested proof of a declined transaction and even offered to pay with my personal card to resolve the issue, the staff couldn’t provide any evidence and instead escalated the situation unnecessarily. After waiting for 30–40 minutes, they called in a police officer they appeared to know personally, leading to my ******** arrest based solely on their false claims.

I was detained for about three hours, only to be released without any charges after it was confirmed that the payment had indeed gone through. Not once did I receive an apology or acknowledgment of wrongdoing. The emotional distress and psychological impact of this incident were severe — I was treated like a ******** for simply fueling up and paying as any customer would.

This kind of treatment is completely unacceptable. I expected professionalism and basic human decency — instead, I was met with incompetence, false accusations, and total disregard for the truth or for my dignity. I urge others to be cautious when dealing with this station, and I strongly hope that the management takes serious action against the staff involved to ensure this never happens again to anyone else.