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Phindile M
1 reviews | Active since Oct 2018
07 Sept 2023, 19:32
Disaster,disgrace and disgusting
Can't utilise my rewards points?
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Replies (2)0
Replies (2)
Sasol's replyOfficial
08 Sept 2023, 06:55Good day Phindile,
Thank you for taking the time to submit your review
Could you kindly provide us with the Sasol service station you visited?
Please also provide more information with what happened at the said service station?
Regards
Sasol Queries team
Thank you for taking the time to submit your review
Could you kindly provide us with the Sasol service station you visited?
Please also provide more information with what happened at the said service station?
Regards
Sasol Queries team
Sasol's reply08 Sept 2023, 06:55
Official
Good day Phindile,
Thank you for taking the time to submit your review
Could you kindly provide us with the Sasol service station you visited?
Please also provide more information with what happened at the said service station?
Regards
Sasol Queries team
Thank you for taking the time to submit your review
Could you kindly provide us with the Sasol service station you visited?
Please also provide more information with what happened at the said service station?
Regards
Sasol Queries team
Sasol's replyOfficial
12 Sept 2023, 07:09 Dear Phindile Your complaint has been successfully logged with the Sasol Contact Centre. Reference no: CS*** Description: Suikerbos Motors - Disaster,disgrace and disgusting.
As per our lengthy discussion yesterday, we were not able to resolve the issue telephonically, I have sent your complaint to the Retail Account Manager and the Rewards team to try and assist. Your complaint is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries team
As per our lengthy discussion yesterday, we were not able to resolve the issue telephonically, I have sent your complaint to the Retail Account Manager and the Rewards team to try and assist. Your complaint is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries team
Sasol's reply12 Sept 2023, 07:09
Official
Dear Phindile Your complaint has been successfully logged with the Sasol Contact Centre. Reference no: CS*** Description: Suikerbos Motors - Disaster,disgrace and disgusting.
As per our lengthy discussion yesterday, we were not able to resolve the issue telephonically, I have sent your complaint to the Retail Account Manager and the Rewards team to try and assist. Your complaint is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries team
As per our lengthy discussion yesterday, we were not able to resolve the issue telephonically, I have sent your complaint to the Retail Account Manager and the Rewards team to try and assist. Your complaint is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries team