Disappointing Experience

Disappointing Experience at Sasol Regina Mundi

Location: Cnr Chris Hani & Roodepoort Rd

For the past two months, I've been having a frustrating experience at this specific Sasol Regina Mundi petrol station. Every Monday, I fill up my tank for the week, but consistently, I've been unable to load my loyalty points. The staff always claim their system is offline, which seems to be a recurring issue exclusive to this station.

What's even more disappointing is the lack of empathy from the management. Despite my repeated visits and concerns, they seem unconcerned about the impact on customers. As a result, I'm losing out on a significant number of loyalty points, which is not only inconvenient but also frustrating.

Considering my regular patronage, I expect better service and a more efficient system. Unfortunately, my experience at this station has been subpar, and I hope they take steps to address these issues.