KM
Kagiso M
1 reviews | Active since Feb 2011
16 May 2020, 13:48
Disappointed and never going back
I went to Chloorkop Sasol Garage and the supervisor on duty Michael Rathlokwa said I was not allowed to purchase anything in the store since I didn't want to use their sanitizer. I asked him what was in their sanitizer as I have allergies and he couldn't answer me. I showed him my own sanitizer that I used when I entered the store which is 70% alcohol based and he said maam we will not scan your items because head office said customers must use sanitizer provided by them. I left my items at the counter and left. I'm not gonna put myself at risk. It really doesn't sense that at other stores or petrol stations don't have a problem with people using their own sanitizers but this garage has a problem.
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Replies (1)Sasol's replyOfficial
18 May 2020, 08:50Good Morning Kagiso,
thank you for your email,
please note that the complaint has been logged and will be investigated. Once done will give you a call.
reference number for the complaint is ***
regards,
Quality, Incident and Complaints Management
thank you for your email,
please note that the complaint has been logged and will be investigated. Once done will give you a call.
reference number for the complaint is ***
regards,
Quality, Incident and Complaints Management
Sasol's reply18 May 2020, 08:50
Official
Good Morning Kagiso,
thank you for your email,
please note that the complaint has been logged and will be investigated. Once done will give you a call.
reference number for the complaint is ***
regards,
Quality, Incident and Complaints Management
thank you for your email,
please note that the complaint has been logged and will be investigated. Once done will give you a call.
reference number for the complaint is ***
regards,
Quality, Incident and Complaints Management
