KW
Kenny W

1 reviews | Active since Dec 2018

07 Dec 2018, 08:02

Complaint against a ******* store

On Wednesday the 5th of December I went to the Sasol garage in Kwamashu and was highly disgusted about how the staff were conducting themselves. I have reason to believe that the garage had been involved in a **** against me. There was a man that entered the store and asked to enter the office while i was making my payments for the fuel and a few things from the convenience store. Once the transaction was done the man came out the office and came to me to say that i should now claim my reports from the ATM, after refusing numerous times the man took my bank card and ran off. Seven minutes later R1000 was withdrawn from my account. while i was doing my transaction i felt as if the teller behind the counter was watching me put in my pin and told the man that stole my card. i would like someone to contact me so that i can explain the issue and report the staff at the branch in KwaMashu. My contact details are ********** 063

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Replies (2)
Sasol
Sasol's reply07 Dec 2018, 08:39
Official
We acknowledge receipt of your e-mail request.  Your request will be forwarded to the relevant department for assistance. 

Sasol
Sasol's reply07 Dec 2018, 09:03
Official
Good day

I have logged your complaint and send it to the Retail Account Manager for the Site.

Your reference Number is ***.