Complain on bad service

Item: Sasol
Rating: 1
Author: Leonard G

I went to fill up my tank at the Sasol opposite Borch Acres Mall in Tembisa, to my surprise I was told they don't take fleet cards when you refill your tank. They take cash only ot debit card. Apparently their system rejects garage or fleet cards. Now I was inconvenienced cause I had to locate anada station.

Helpful (0)

Replies (1)

Sasol's replyOfficial

11 Aug 2025, 09:37

Good day

Your email has been received, and your query has been successfully logged with the Sasol Contact Centre.

Reference no: CS***
Call Description: Customer could not use this fleet card

Your request is currently processed, and feedback will be provided as soon as possible.

Regards,
Sasol Queries and Complaints Team

Sasol's reply11 Aug 2025, 09:37

Official

Good day

Your email has been received, and your query has been successfully logged with the Sasol Contact Centre.

Reference no: CS***
Call Description: Customer could not use this fleet card

Your request is currently processed, and feedback will be provided as soon as possible.

Regards,
Sasol Queries and Complaints Team