CO
Charlene O
1 reviews | Active since Aug 2022
13 Feb 2023, 22:24
Brand damage, ****** Staff members on Social media
In this day and age it's such a disappointment to see employees of such massive companies being so ******. Is there no brand damage or social media policy that restricts your staff to behave a decent manner on social media. To see Facebook posts by Mbali Mazibuko a branch manager being outright ****** to coloured people is beyond me. Talk about brand damage. It this part of Sasols values? I wish I could attached the ****** posts for your viewing. It seems like Facebook is fed up and blocking certain posts. Please deal with your staff.
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Sasol's replyOfficial
14 Feb 2023, 11:30Dear Charlene
Thank you for your review
Date
Thank you for your review
Date
25 October, 2022
Sasol is aware of disturbing comments made on Facebook by an individual claiming to be employed by Sasol. These comments were made in relation to a number of recent tragic stories involving missing individuals.
Sasol can confirm that the individual represented in the profile, “Mbali Mazibuko”, is not employed by Sasol nor by any of our franchisee retail sites.
It’s very unfortunate that our name is being **********ly used by this individual for their own ends on a shocking story.
Sasol’s digital team has escalated this matter to Facebook numerous times and we are encouraging people, as far as they have access to the platform, to also report the content and the profile to have it shutdown soonest.
Regards,
Sasol Queries & Enquiries
Regards,
Sasol Queries & Enquiries
Sasol's reply14 Feb 2023, 11:30
Official
Dear Charlene
Thank you for your review
Date
Thank you for your review
Date
25 October, 2022
Sasol is aware of disturbing comments made on Facebook by an individual claiming to be employed by Sasol. These comments were made in relation to a number of recent tragic stories involving missing individuals.
Sasol can confirm that the individual represented in the profile, “Mbali Mazibuko”, is not employed by Sasol nor by any of our franchisee retail sites.
It’s very unfortunate that our name is being **********ly used by this individual for their own ends on a shocking story.
Sasol’s digital team has escalated this matter to Facebook numerous times and we are encouraging people, as far as they have access to the platform, to also report the content and the profile to have it shutdown soonest.
Regards,
Sasol Queries & Enquiries
Regards,
Sasol Queries & Enquiries