rD
ralf D

1 reviews | Active since Mar 2009

10 Apr 2025, 11:54

beware of DUPLICATE CHARGES WHEN BUYING PETROL / GAS AT MOTOR SERVICE STATIONS NEAR AIRPORTS

I filled up my ford ranger to the SASOL RILEY STREET BEDFORDVIEW on 2 April 2025 at 15h30 , for an amount of R 1421.68.

When I got home, I saw that SASOL RILEY STRRET had debited my card with 2 amounts OF R 1421.68

i asked them to stop payment on one amount of R 1421.68 and reverse the duplicate card charge

I have advised the SASOL RILEY Street manager , Charlize , and my ABSA CARD DIVISION , through the ABSA ROSEBANK BRANCH today of this error.

to date i am still waiting for the reversal of the duplicate card.

i have noticed that gas stations near the AIRPORTS have a habit of putting though DUPLICATE CHARGES , as often customers are tourists , and they only discover the DUPLICATE CHARGE WHEN THEY GET HOMe , and then its impossible to get the reversal. I HAS HAPPENED TO ME AT THE BP SERVICE STATION at CAPE TOWN INTERNATIONAL AIRPORT TOO>

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Replies (1)
Sasol
Sasol's reply11 Apr 2025, 08:07
Official
Dear Ralf  Degni
 
Your email has been successfully logged with the Sasol Contact Centre.
 
Reference no: CS***
 
Description: Suspected double charged for fuel filled
 
 
Your request is currently being processed and feedback will be provided as soon as possible.
 

Regards


Sasol Queries Team