Bad terrible service at Sasol Summerstrand PE
A very rude petrol attendant named Sikelela. When i arrived at forecourt the attendants were folding arms nobody directed me to the pump. When he came to fill up he didn't get he went to the left side of the window and helped me from there. I asked him to please come to my window thar is when he gave me an attitude and asking what my f# problem is. I am still shook at what kind od service is this at Sasol Summerstrand in Port Elizabeth.
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Sasol's replyOfficial
16 Sept 2019, 15:20Good day Lunga,
Thank you for your review. We apologise for the experience you received at one of our filling stations.
Your complaint has been acknowledged and will be sent to the Retail Territory Manager for investigation.
The reference number for your complaint is ***.
Kind regards
Quality, Incident and Complaints Management
Thank you for your review. We apologise for the experience you received at one of our filling stations.
Your complaint has been acknowledged and will be sent to the Retail Territory Manager for investigation.
The reference number for your complaint is ***.
Kind regards
Quality, Incident and Complaints Management
Sasol's reply16 Sept 2019, 15:20
Official
Good day Lunga,
Thank you for your review. We apologise for the experience you received at one of our filling stations.
Your complaint has been acknowledged and will be sent to the Retail Territory Manager for investigation.
The reference number for your complaint is ***.
Kind regards
Quality, Incident and Complaints Management
Thank you for your review. We apologise for the experience you received at one of our filling stations.
Your complaint has been acknowledged and will be sent to the Retail Territory Manager for investigation.
The reference number for your complaint is ***.
Kind regards
Quality, Incident and Complaints Management