FK
Fifie K
1 reviews | Active since Sept 2020
29 Oct 2020, 15:15
Bad services!!!!!
My husband is busy waiting for his claim with Akani , he's the one that is calling them they don't care about people he's been waiting for them to pay a claim it been 5 weeks nothing is happening we have debts that needs to be settled our creditors are busy calling us they need their money, I really don't know why a Company like Sasol is working together with Akani because they don't care about people...... no sms no emails nothing is happening we have to call them to find out what is really happening we are just tied Sasol needs to deal with this ASAP.
Helpful (0)
Replies (3)0
Replies (3)
Sasol's replyOfficial
04 Nov 2020, 10:45Good morning Fifie K
Thank you for your email.
Please note that a complaint has been logged with reference number 1.0.0.3.8.4.1.8.8
will take it up with relevant department
Our retail account manager will investigate and provide feedback.
regards,
Thank you for your email.
Please note that a complaint has been logged with reference number 1.0.0.3.8.4.1.8.8
will take it up with relevant department
Our retail account manager will investigate and provide feedback.
regards,
Sasol's reply04 Nov 2020, 10:45
Official
Good morning Fifie K
Thank you for your email.
Please note that a complaint has been logged with reference number 1.0.0.3.8.4.1.8.8
will take it up with relevant department
Our retail account manager will investigate and provide feedback.
regards,
Thank you for your email.
Please note that a complaint has been logged with reference number 1.0.0.3.8.4.1.8.8
will take it up with relevant department
Our retail account manager will investigate and provide feedback.
regards,
Sasol's replyOfficial
04 Nov 2020, 11:15Good day Fifie K Please kindly provide the following information: Name of Deceased employeeDate of DeathRelationship to the deceasedYour role in this request
Sasol's reply04 Nov 2020, 11:15
Official
Good day Fifie K Please kindly provide the following information: Name of Deceased employeeDate of DeathRelationship to the deceasedYour role in this request
FK
Fifie K's updateReviewer Update
05 Nov 2020, 09:41My husband is not dead, read my complain carefully before you reply. His name is Siyabonga Norman Khumalo
He resigned end of September, according to Sasol policy it stated very clear that the claim will take 6 weeks the pay out will be paid his control number ***. And I'm his Wife.
Thank you.
He resigned end of September, according to Sasol policy it stated very clear that the claim will take 6 weeks the pay out will be paid his control number ***. And I'm his Wife.
Thank you.
FK
Fifie K's update05 Nov 2020, 09:41
Reviewer Update
My husband is not dead, read my complain carefully before you reply. His name is Siyabonga Norman Khumalo
He resigned end of September, according to Sasol policy it stated very clear that the claim will take 6 weeks the pay out will be paid his control number ***. And I'm his Wife.
Thank you.
He resigned end of September, according to Sasol policy it stated very clear that the claim will take 6 weeks the pay out will be paid his control number ***. And I'm his Wife.
Thank you.