SR
Solly R
1 reviews | Active since Dec 2021
31 Dec 2021, 19:29
Bad service
I had a bad experience at sasol filling station Meadowlands. I was denied access cause I'm wearing my jersey as a mask and apparently it's not allowed as it's not a clothask bt a jersey. But they allow me to take someone mask and use it. That's risky than my jersey that consider as not a clotg
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Sasol's replyOfficial
03 Jan 2022, 11:32Dear Solly
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Customer was not allowed access into the store as he was wearing a jersey as a mask instead of a proper cloth mask.
Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries and Complaints team
Sasol Queries and Complaints team
Sasol's reply03 Jan 2022, 11:32
Official
Dear Solly
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Customer was not allowed access into the store as he was wearing a jersey as a mask instead of a proper cloth mask.
Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries and Complaints team
Sasol Queries and Complaints team