SM
Samuel M

1 reviews | Active since Sept 2018

18 Oct 2024, 08:11

Bad Service by Cliford

Assisting taxi drivers whole we are waiting for serving, this is actually bull****. Second time today going there for fuel and Clifford chose yet again to ignore the fact that we are on the que waiting for service and assisted his taxi driver friend who just arrived at the garage. They can close a pump and we wait long for service but when a taxi arrives the pump is open for that taxi. Sasol Aerodrome at The Crossing Mafikeng has poor service specifically Clifford he makes a bad name for the likes of Cornelius & William who does their job very well and to the satisfaction of their clients. Next time I come I don't want his service.

My name is Samuel M *** ***

0
Replies (3)
Sasol
Sasol's reply21 Oct 2024, 06:58
Official
Dear Samuel,Your complaint has been received and has been successfully logged with the Sasol Contact Centre. Reference no:     CS***
Call Description:    Bad Service by Cliford 
Feedback will be provided as soon as possible. Regards,
Sasol Queries and Complaints Team 
SM
Samuel M's update21 Oct 2024, 11:42
Reviewer Update
Good day.

I did receive communication via email a case was open and shut, the links provided for details needs logins which I don't have.
Sasol
Sasol's reply21 Oct 2024, 14:26
Official
Dear Samuel

Please note that your case number CS*** is still open for investigation

Feedback will be provided as soon as possible

Regards,
Sasol Queries Team