LS
Lehlohonolo S

1 reviews | Active since Mar 2024

27 Mar 2025, 09:44

Bad Service based on what you drive

Last week Friday a guy by the name (Gleffy Mahladisha)Petrol attend @sasol Montana (Pretoria) who was filling up my car immediately when i was about to pay then entered a white Mercedes benz he rushed to the car to help it told me i must wait mind you am a regular customer & i have different cars but this was soo unprofessional & this nonsense behaviour it cant be tolerated

0
Replies (4)
Sasol
Sasol's reply27 Mar 2025, 10:02
Official
Good day Lehlohonolo

Your complaint has been received and has been successfully logged with the Sasol Contact Centre.

Reference no: CS***

Call Description:  Bad Service based on what you drive - Sasol Montana

Kindly note that you sent us a complaint yesterday through the Sasol Rewards app platform. Your complaint was logged and has been assigned to the respective Retail Account Manager for investigation.

Regards,
Sasol Queries and Complaints Team

LS
Lehlohonolo S's update08 Apr 2025, 07:18
Reviewer Update
Am stil waiting even now case stil open
Sasol
Sasol's reply09 Apr 2025, 08:05
Official
Good Morning Lehlohonolo

Please note your case is still open ( CS*** ) Site and Sasol Retail Account Manager are still investigating your case , feedback will be provided once they done.
LS
Lehlohonolo S's update21 Apr 2025, 11:47
Reviewer Update
Over a month of investigation its clear that sasol hides their bad service for customers over unprofessional attendance that wil continue over other customers