ZM
Zinhle M
1 reviews | Active since Feb 2019
12 Aug 2022, 16:42
Bad Service at Sasol Thulamahashe
I have had 2 incidents in Sasol Thulamahashe, one of the petrol attended her name is Martha, she does not treat customers in a right way. There was an incident that happened few months back where i wanted to pour petrol and it was full, one of the driver asked her to buy ice cream and then i asked her to move forward so we can be assisted then her response was "those people are bringing business" then i complained to her senior. Then her senior asked for forgiveness then today i wanted to pour petrol, she refused and she cant assist, instead of giving me another option to say move to another pump, i am gonna assist you no she didnt instead i ended up driving to the nearest petrol station
Helpful (0)
Replies (1)0
Replies (1)Sasol's replyOfficial
15 Aug 2022, 14:52Dear Zinhle
Thank you for your review
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Petrol Attendant (Martha) not helping customer Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries
Thank you for your review
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Petrol Attendant (Martha) not helping customer Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries
Sasol's reply15 Aug 2022, 14:52
Official
Dear Zinhle
Thank you for your review
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Petrol Attendant (Martha) not helping customer Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries
Thank you for your review
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: WO***
Description: Petrol Attendant (Martha) not helping customer Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries
