ZM
Zinhle M

1 reviews | Active since Feb 2019

12 Aug 2022, 16:42

Bad Service at Sasol Thulamahashe

I have had 2 incidents in Sasol Thulamahashe, one of the petrol attended her name is Martha, she does not treat customers in a right way. There was an incident that happened few months back where i wanted to pour petrol and it was full, one of the driver asked her to buy ice cream and then i asked her to move forward so we can be assisted then her response was "those people are bringing business" then i complained to her senior. Then her senior asked for forgiveness then today i wanted to pour petrol, she refused and she cant assist, instead of giving me another option to say move to another pump, i am gonna assist you no she didnt instead i ended up driving to the nearest petrol station

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Replies (1)
Sasol
Sasol's reply15 Aug 2022, 14:52
Official
Dear Zinhle

Thank you for your review

Your email has been successfully logged with the Sasol Contact Centre.

Reference no:  WO***

Description: Petrol Attendant (Martha) not helping customer Your request is currently being processed and feedback will be provided as soon as possible.
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