EJvR
Erika Janse van Rensburg

1 reviews | Active since Dec 2015

17 Dec 2015, 12:40

Bad service

On Monday (14 December 2015) I stopped at Sasol Lyttleton Manor (Trichardt Road) to buy fuel for my vehicle. The gas station was busy but I queued because I needed the fuel. Three other people were helped before they even realised that I was not helped, one of the petrol attendants acknowledged me but ignored me. After 15 minutes I was finally helped just to be told that I cannot get the unleaded 93 because the pump is \f*#&ed up"not very professional if you ask me. <br> <br> I then had to buy unleaded 95 because waiting again was not an option. I am not a very satisfied customer and this was my 2nd bad experience at the gas station. I will not make the mistake of going back there again. <br> <br> Regards"

0
Replies (1)
Sasol
Sasol's reply17 Dec 2015, 12:58
Official
Hello erikajvr,

We acknowledge receipt of your complaint, the complaint will be forwarded to the Retail Territory Manager to liaise with service station.

Regards
SAE Contact Centre
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