Bad service

On 1 August at 6:10 on my way to work i went to sasol garage Klopoortjie south to refill my car and the attendend where sitting in their room without helping us, when we ask they said they are changing shift so they are waiting for incomjng shift to releave them and most of us left there without being helped and this is not the 1st time i complain about this garage service. Can you please take your employees for training on how to treat customers. Most sasol their service are bad in 2016 i complained about the sasol that is in Makwane in Qwaqwa Free state and i also complained about klipoortjie the very same year and their service is still not up to standard. If they want to see how customers are treated tak them to their neighbor competeitor ( Total Klipoortjie)