kL
karlien L

1 reviews | Active since Jun 2017

15 Jun 2017, 17:14

Bad service

<p>i have a big problem with the service i have been getting at duduza sasol garage</p> <p> </p> <p>i work for a service provider and we get Reward cards that we can spend anywhere its the same as a credit card,so when im their either for patrol or to buy something i am told that they will not swipe my ***** card for they not sure if ill be taking money or putting it in</p> <p> </p> <p>i have spoke to the managers and she was more rude then the patrol tendent and the casher,so i asked to speak to someone above them and i spoke to a Rudzani and he asured me that he will get someone that will assist me with the issue.</p> <p> </p> <p>the following day i had someone call me and he assusred me that i can use the card for he knows abnout them...the following day when i got there the patrol attended didnt want to assist me with patrol and i stood there for about 15min before someone came to assist,</p> <p> </p> <p>they still didnt take my card so i had to walk home to get my bank card since they didnt want me to fetch it by car...that same night i went in the garage to buy and still i was refused.</p> <p> </p> <p>can someone please help in solving this issue because this is really getting too much for me.this is not on</p>

0
Replies (1)
Sasol
Sasol's reply26 Jun 2017, 08:54
Official

Hello

We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.

Regards
SAE Contact Centre
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