MK
Minah K
1 reviews | Active since Jun 2019
21 Apr 2026, 08:47
Bad service
I went to fill petrol at Sasol Blue Hills today. I had to wait almost 30 minutes to be attended to. The garage was not busy, only to see 2 petrol attendants servicing one car.I am so disappointed because this is not the first time,can you please training your staff properly,because we also have things to do.
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Sasol's replyOfficial
22 Apr 2026, 07:27Dear Minah,Your complaint has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: I went to fill petrol at Sasol Blue Hills today. I had to wait almost 30 minutes to be attended to. The garage was not busy, only to see 2 petrol attendants servicing one car. I am so disappointed because this is not the first time, can you please training your staff properly, because we also have things to do.Regards,Sasol Queries and Complaints Team
Call Description: I went to fill petrol at Sasol Blue Hills today. I had to wait almost 30 minutes to be attended to. The garage was not busy, only to see 2 petrol attendants servicing one car. I am so disappointed because this is not the first time, can you please training your staff properly, because we also have things to do.Regards,Sasol Queries and Complaints Team
Sasol's reply22 Apr 2026, 07:27
Official
Dear Minah,Your complaint has been successfully logged with the Sasol Contact Centre.Reference no: CS***
Call Description: I went to fill petrol at Sasol Blue Hills today. I had to wait almost 30 minutes to be attended to. The garage was not busy, only to see 2 petrol attendants servicing one car. I am so disappointed because this is not the first time, can you please training your staff properly, because we also have things to do.Regards,Sasol Queries and Complaints Team
Call Description: I went to fill petrol at Sasol Blue Hills today. I had to wait almost 30 minutes to be attended to. The garage was not busy, only to see 2 petrol attendants servicing one car. I am so disappointed because this is not the first time, can you please training your staff properly, because we also have things to do.Regards,Sasol Queries and Complaints Team