Bad behavior

I took the car to the Sasol car wash at Hatfield, Pretoria, but the vehicle was not cleaned properly. I have shown them before I leave, and then they say I must bring it back for a rewash. Then I had a funeral, and then I was gone for the whole week. Monday, when I went back to wash, the supervisor told me that he could not talk to me but that the guy who washed my car must do it I then went into the shop to look for the manager to assist me. He came out he was worst than the Supervisors The customer care that I got from him was so awful, especially the body language; I felt bul**** because I am a woman.