MS
Maphatsoe S

1 reviews | Active since Sept 2022

06 Oct 2026, 20:42

Bad babd experience

supporting Sasol. I have supported your brand for years, but loyalty works both ways, and customers deserve to be treated with basic respect.

I am so disappointed that I would even be prepared to remove the fuel from my vehicles and return it to the station if that is what it takes to demonstrate how strongly I feel about this experience.

I look forward to receiving a response and a proper explanation regarding this incident.

Kind regards, Maphatsoe Senyane

0
Replies (3)
Sasol
Sasol's reply07 Oct 2026, 06:26
Official

Good day Maphatsoe,

Your Hello Peter review has been noted.

May you kindly send full details of your complaint, including the Sasol service station you visited, as well as your contact information on the Hello Peter platform. Alternatively, you may email through your complaint to ***. You may also reach us on ***.

Regards,

Sasol Queries team

MS
Maphatsoe S's update07 Oct 2026, 10:15
Reviewer Update
I've sent you an email
Sasol
Sasol's reply12 Oct 2026, 08:24
Official

Good day Maphatsoe

Please note that I attempted to phone you on your contact number, which has now been included on Hello Peter. I was not able to get through to you.

I have sent you an email, coming from ***.

May you kindly respond back to my email

Regards

Sasol Queries team