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Good day

Kindly note that the Sasol Rewards Help Desk are the ones who needs to resolve your query. They do not have access to hello Peter hence we are the ones sending your complaint to them.

I have sent an email to them again for a follow up.

Zenzele is an automated response from us when we capture your complaint, we will inform you when we close it off but help desk still need to assist you.

Please see below the direct contacts for Sasol Rewards Help Desk  ***(option 2, option 1, option 1), email ***.

Regards
Sasol queries team