VD
Vee D

1 reviews | Active since Nov 2017

18 Jan 2018, 17:07

Awful service/ bad attitude from petrol attendant

I had such a horrible experience at the Sasol on the NE Express way.

The attendant, Bulelani Cudwana, was very rude from the beginning and when I requested he check my oil & tyre pressure he was full of attitude & told me I should have requested sooner, he was very reluctant to check and barely did anything when he did (only lifted the oil stick) still didn't check tyres

When we requested the manager, again he was very rude. The manager was not in, conveniently, so we had to talk to the supervisor, Zolisa Ndungane, who offered to finish the job

Sasol is one of the gas stations that has fantastic service I was absolutely appauld by the behaviour here. I am very disappointed in this service.

0
Replies (1)
Sasol
Sasol's reply19 Jan 2018, 09:06
Official

We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.

Regards
SAE Contact Centre
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