SM
Sonwabo M

1 reviews | Active since Jul 2011

08 Feb 2023, 06:39

ATLAS Rd Sasol doesn't have rewards!!!

Sasol on Atlas road STILL does not have rewards points after more than a year of this being introduced. The staff don't tell you about this before pouring petrol nor is there any notice of such (or lack thereof). When complaining to the management/owner, I was met with a rude lady who said that the problem is with Sasol then after a second complaint said that the problem is with Smart Fuel. There's posters at that garage advertising rewards but none are present. This is a blatant misleading and *******. I will be submitting this the consumer complaints commission for further investigation

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Replies (1)
Sasol
Sasol's reply08 Feb 2023, 12:20
Official
Dear Sonwabo

Your email has been successfully logged with the Sasol Contact Centre.

Reference no:  CS***

Description:  Sasol Rewards programme at Sasol Atlas Road

Your request is currently being processed and feedback will be provided as soon as possible.
Regards
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