SM
Sonwabo M
1 reviews | Active since Jul 2011
08 Feb 2023, 06:39
ATLAS Rd Sasol doesn't have rewards!!!
Sasol on Atlas road STILL does not have rewards points after more than a year of this being introduced. The staff don't tell you about this before pouring petrol nor is there any notice of such (or lack thereof). When complaining to the management/owner, I was met with a rude lady who said that the problem is with Sasol then after a second complaint said that the problem is with Smart Fuel. There's posters at that garage advertising rewards but none are present. This is a blatant misleading and *******. I will be submitting this the consumer complaints commission for further investigation
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Replies (1)Sasol's replyOfficial
08 Feb 2023, 12:20Dear Sonwabo
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Description: Sasol Rewards programme at Sasol Atlas Road
Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Description: Sasol Rewards programme at Sasol Atlas Road
Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries
Sasol's reply08 Feb 2023, 12:20
Official
Dear Sonwabo
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Description: Sasol Rewards programme at Sasol Atlas Road
Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries
Your email has been successfully logged with the Sasol Contact Centre.
Reference no: CS***
Description: Sasol Rewards programme at Sasol Atlas Road
Your request is currently being processed and feedback will be provided as soon as possible.
Regards
Sasol Queries & Enquiries
