1 reviews | Active since Jul 2014
Apparent Instructions given to Sasol from Head Office
<p>I was on my way home on Saturday morning, and decided to put in some petrol at the Sasol North Reef Road, next to Mintys.</p> <p>As I stopped I asked for R400, 95 ULP, and started walking into the shop, to buy Prepaid electricity, when I was greeted with a large sign, " Prepaid airtime and Electricity cannot be purchased using Debit or Credit Cards anymore. I immediately walked out the store, to the manager whom I saw was standing there. I asked him, If I should ask the guys to remove the petrol from my car too? His answer was very uninformed: " It was an instruction from Head Office" . I paid for my petrol and left. I drove to the Sasol in Riley Road 2.1km away. The people behind the desk have not heard of such an instruction from head office, and I purchased prepaid electricity from them. </p> <p>Sasol North Reef Road, I'm sure Sasol in Riley Road thanks you for the new business. Always know, people will try their luck else where, placing you in a bad light about the information you supp****, if they can get it from the other location.</p> <p> </p>
Hello
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
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Hello
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
***
Hello
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
***
Hello
We acknowledge receipt of your complaint from Hello Peter, the complaint will be forwarded to the Retail Territory Manager to liaise with the service station.
Regards
SAE Contact Centre
***
