Appalling service and highest level incompetency

November 2018 I lodged a query with regards to my portfolio held with JSE Investor services. Two years later I am still being told to send the same documents I sent two years. In 2018 I spoke to several people at their call center including their manager Anton Grobler and nothing got done. I got tired and left my query. Today I find myself in the same position being sent from pillar to post and frustrated.