JM
Jaco M

1 reviews | Active since Jul 2021

12 Jul 2021, 22:45

Agrogant and extremely rude employees

It was 9:45pm when I went out to get some ice, after the docter recommended it for my wife who has been bleeding through her throat and nose after a major operation. By this time she has been bleeding for 7 hours and we where desperate. I went to the garage and all 3 of the utterly disgustingly arogant and rude workers there looked me in the eyes and ignored me. After I tried explaining the situation to them they rudely interrupted me say we are closed and continued on ignoring me. I then told them the doctor recommended the ice and that at this time it is an emergency which they also ignored. I decided that these arogant assholes is not going to listen to me and I left. When I drove out they have put a black traffic cone in the middle of the passway which I couldn't see, because it was painted black and 10 pm at night. I hit it with my car and it caused major damage to my front bumper. This is not the last of this, and I will take this up with the manager of the garage and see if he is just as arrogant as the rest of his utter useless employees.

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Replies (1)
Sasol
Sasol's reply13 Jul 2021, 11:17
Official
 Dear Mr  Munnik Your email has been successfully logged with the Sasol Customer Services Centre  Reference no: 1.0.0.3.9.20.1.1 Description: Arrogant and extremely rude employees Your complaint has been acknowledged and will be sent to our Retail Account Manager for assistance. 
Regards 
Sasol Queries and Complaints team