1 reviews | Active since Jan 2019
*****
I went to Sasol on Sunday to get petrol, as I normally do at this very same garage, I told the attendant how much petrol I need and gave him cash and my sasol rewards card. Upon finishing he came back to me and asked when last did I use my reward card., I told him yesterday meaning Saturday at the same garage, he said system was updated and he asked if any of my details hasn't changed, I said nothing has changed , he then said they will send .e an otp number to confirm I just need o give it to him, I gave him the otp number and he.gave me a slip and my card.. The guy **** saying system has changed and he just wants to confirm, just before he puts petrol for me I saw him swiping a card on the machine and the slip printed and he kept the slip with him and served me. My thinking is that he was checking my points so that he can use them and take cash for himself because I gave him cash and card immediately when he approached me to help. So this guy took my cash and used my points without me noticing that he is doing *****.
Call Description: Petrol attendant redeemed points on customer accountAs per our telephonic conversation I have sent your transactions via email.Regards,
Sasol Queries and Complaints Team
Call Description: Petrol attendant redeemed points on customer accountAs per our telephonic conversation I have sent your transactions via email.Regards,
Sasol Queries and Complaints Team
