Very Poor Customer Service

I tried to call SASFIN Bank ***** department this morning. to log a complaint that a payment was made on the 25th of October 2023 of R 900.00 to a Discovery Bank Account, with the account number ***6 under name of Miss Jade Erasmus (which is a **** name) and when I search on trucaller the name appears as Cassie Arendse. This particular payment was forced by the *****ster as an immediate payment

I would like to have this money back in my account by no later than Wednesday.

Contact Discovery Bank and they cannot also assist me in helping as I also have an account with them.

I am only available as from 1pm this week on my phone