EW
Edward W
1 reviews | Active since Nov 2016
25 May 2021, 14:10
****. Not a real bank
This bank is a raging joke. First, I sign up online last week for a business bank account. They call and follow up and I feel good about my decision. Well, now after a week I am convinced they are a **** and that is why I've never heard of them before.
I've called in 4 times. Once to be told that someone would call me back, another to be passed on to a voicemail box, another to have the call dropped upon picking it up, and just now the call was picked up and passed on to an automated recording telling me they can't take my call.
Now they've wasted a week of my time and I have to re-do this whole application process with another bank.
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Replies (1)Sasfin Bank Limited's replyOfficial
25 May 2021, 20:14Dear Mr Woolls. We have been advised that you have been engaged by our Chief Operating Officer who is dealing with the matter. We do hope that we can make up for this poor start, and show you that we truly put our clients in the centre of all that we do! Thank you, Sasfin
Sasfin Bank Limited's reply25 May 2021, 20:14
Official
Dear Mr Woolls. We have been advised that you have been engaged by our Chief Operating Officer who is dealing with the matter. We do hope that we can make up for this poor start, and show you that we truly put our clients in the centre of all that we do! Thank you, Sasfin
