KE
Kevin E

1 reviews | Active since Oct 2016

20 Feb 2024, 10:50

Sasfin please commnicate

I am one of the unfortunate investors in Steinhoff Holdings Ltd. Sasfin are my brokers. Sasfin facilitated a class action against Steinhoff and or it’s directors during 2018 on behalf of clients. In this instance Sasfin acted as Agents on behalf of clients. I signed a Power of Attorney on 7 November 2018 appointing Sasfin as my agents. Knowing that this matter is complex and protracted I hadn’t followed up until January 2023 to enquire progress on the legal class action. I submitted an email to Safin stock broking address. I have evidence that the email was delivered and read by 3 separate parties in Sasfin – I received no reply. I think it is reasonable for Sasfin clients to expect updates from time to time.

Again I’m reaching out to the Compliance Officer or Risk Manager to respond to its clients on the progress of the legal class action on behalf of clients

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Replies (1)
Sasfin Bank Limited
Sasfin Bank Limited's reply20 Feb 2024, 13:36
Official
Dear Mr Eales.  We have shared the contents of your post with the Sasfin Wealth team.  We will provide feedback once we have a response from them.  We apologise for your experience to date. Regards, Sasfin