Sasfin harboring ****mers

Sasfin is used by ****mers. I was prey to this and lost almost R60k which was deposited to SASFIN accounts. When I contacted them I was asked to open a case and send the affidavit and case number. I did this and I contacted my bank. I was then informed by my bank that the money could not be returned and they couldn't get info of account holders. This bank is really harboring ****mers and there is nothing done about it. I wonder if they work with these shady characters because why is it so easy for them to use Sasfin.I never heard anything from Sasfin after I had submitted everything to them. The telegram ****mers are still going on and using sasfin accounts