Sasfin Bank_Account Closure Nightmare!

Good day,

I requested for account closure on both my accounts since I've been getting messages that your monthly bank costs didn't go off, and my account is now suspended due to this.

Prior to this e-mail a week ago, no effort was made to inform me of this, therefore asking for closure.

Now, keep getting e-mails back and forth asking to send FICA documents to close the account.

Why is this needed?

Please assist and close the accounts.

Regards