MA
Malik A

1 reviews | Active since Aug 2023

26 Feb 2024, 08:53

Ridiculous Service, unreliable Bank,

"Sasfin has proven to be incredibly unreliable and their service is abysmal. They're holding my money for no reason whatsoever. I sent multiple follow-up emails , I called several times nobody seems to care about the customer in this bank, and I think they love to frustrate their customer and cause them hard time Avoid at all costs."

0
Replies (1)
Sasfin Bank Limited
Sasfin Bank Limited's reply26 Feb 2024, 12:43
Official
Dear Malik.  We take such feedback extremely seriously.  We aim to deliver client excellence, and apologise that this has not been your experience.  Your feedback has been escalated within the client service team.  Regards, Sasfin