Renault

The worst service ever, I bought a brand new car in August 2019 with renault in germiston, which came with the package of 1 yr insurance plan and 2 yrs service plan plus warranty , and I was involved in a car accident on the 24th December 2019, of which I was not at fault, submitted my claim on the 9th January 2020, spoke to Jeremiah Nkosi, who later told me that now Lucky Mokgomo is the one dealing with it, submitted all required document on time but lucky has been sending me from pillar to post, on 27th Feb he confirmed that he has worked out the settlement amount, been following up almost every day and they have been ignoring my emails, no feedback, nothing, they keep delaying and delaying, one thing I know is that the guy that hit me insured with miway cause his car was also new,