Onboarding Concern

Item: Sasfin Bank Limited
Rating: 3
Author: Rivoningo N

I'm having a concern about the onboarding process, how long should i wait for the transactional account opening to be processed even after Sending all the requested documents, do i still have to wait for more than 24 hours to know if i get the account number? I have already sent the documents requested from ***. All i need is the feedback so that i will know a way forward.

Helpful (0)

Replies (3)

Sasfin Bank Limited's replyOfficial

05 May 2023, 15:37

Good day, we have escalated your enquiry and we can confirm that someone will be in touch with you on Monday to provide an update on your application. Thank you.

Sasfin Bank Limited's reply05 May 2023, 15:37

Official

Good day, we have escalated your enquiry and we can confirm that someone will be in touch with you on Monday to provide an update on your application. Thank you.

Sasfin Bank Limited's replyOfficial

08 May 2023, 11:29

Good day, please note that we have tried to call you, and sent you an email. Please respond to the email with the right time to call you. Thank you.

Sasfin Bank Limited's reply08 May 2023, 11:29

Official

Good day, please note that we have tried to call you, and sent you an email. Please respond to the email with the right time to call you. Thank you.

Sasfin Bank Limited's replyOfficial

09 May 2023, 15:45

Good day, we have been advised that you have been contacted and the enquiry has been resolved. Thank you.

Sasfin Bank Limited's reply09 May 2023, 15:45

Official

Good day, we have been advised that you have been contacted and the enquiry has been resolved. Thank you.