MR
Michelle R

1 reviews | Active since Dec 2023

30 Dec 2023, 11:31

NOT DEPENDABLE BANKING!! WORST BANK!!!

Worst bank!!!! I have a business account and there is no consistency regarding incoming payments, cannot reply on their customer service to help and general FAQs available aren’t true! Worst time of the year to receive a late payment with no explanation!!! Hate being dependent on them. Closing my account as soon as I possibly can!!! Hate them!!!

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Replies (2)
Sasfin Bank Limited
Sasfin Bank Limited's reply02 Jan 2024, 16:58
Official
Dear Michelle.  We are sorry to hear that this has been your experience with Sasfin.  We aim to provide excellent client service and an efficient and reliable banking platform.  Your feedback has been sent to the client relationship team.  Regards, Sasfin
Sasfin Bank Limited
Sasfin Bank Limited's reply09 Jan 2024, 16:20
Official
Dear Michelle.  The client relationship team confirmed that they have tried calling you but have not been able to reach you to date.  They will keep trying on the number provided above.  Regards, Sasfin