Don’t deal with unreliable AIG or Sasfin

I put all my insurance policies with this company and originally the person that dealt with that was outstanding but now I’ve discovered that they are totally inefficient and uncooperative and do nothing to resolve the problem that they caused. Evidently AIG needed some information from them about what I was doing and the girl that was handling the account got the email address wrong, how she manages this when four of her co-workers all had the correct email address and for failing to address the problem with now do you wanna phone call AIG cancelled my cover in June 2020 I had an accident with my panel van at the end of December and when I put a claim in I discovered that I had no cover and nobody want to take responsibility my question is why did AIG Not contact me directly saying that they were debiting my bank account themselves and not Sasfin, nobody takes any responsibility and all of got excuses why they didn’t do their jobs properly so one knows that you must deal with AIG or Sasfin As they are totally inefficient and unreliable and you pay is in the high premiums in order to get the good service and you get nothing I want to move my discovery policy from them to someone else but I can’t get permission from discovery to do this which is also another problem I am totally dissatisfied and don’t know what to do about the problems as I am now in huge debt because of this. I have got hold of the directors of both businesses and I have got nowhere just stupid letters from some little legal girl that sits in the office saying that it’s not their fault not good enough.