DISGUSTING SERVICE

I have a business account with SASFIN. The service when it comes to fixing issues with their banking website is shockingly poor and disgusting. I logged two issues:

1) When generating an invoice, some details are omitted from the final version of the invoice, in my case, the Client's VAT number first, then on my subsequent tries, the Client's Registration Number was omitted. I reported this issue over a month ago and NOT EVEN A SINGLE COMMUNICATION ON IT'S PROGRESS HAVE BEEN COMMUNICATED TO ME DESPITE MY CONSISTENT FOLLOW UPS!!!!

2) They removed the Payroll and Invoicing option when logged in from mobile web browser. Now I always have to use my laptop to generate invoices and payrolls! I HAVE LOGGED THIS OVER TWO WEEKS AGO AND AGAIN NO PROGRESS UPDATE HAS BEEN COMMUNICATED DESPITE THE NUMEROUS ATTEMPTS FOLLOW UPS I HAVE MADE!!! THE ISSUE HAS BEEN ESCALATED A NUMBER OF TIMES BUT NO ONE CARES ABOUT FIXING THEM BUT I AM BEING CHARGED FEES EVERY DAMN MONTH!!!!

VERY DISGUSTING SERVICE!!!!