TH
Tamzin H
1 reviews | Active since Mar 2013
15 Mar 2021, 18:13
Cannot open account
I app**** for a transactional bank account last week Monday and have followed up for feedback on a process that was guaranteed to be completed within 3 days. Every consultant adds another 3 days onto the expected lead time and this just seems really poor from a business bank who like to manage our funds.
Just some feedback would be nice but I have phoned consistently, been asked not to go to the branch and no-one seems to be able to get accurate information.
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Sasfin Bank Limited's replyOfficial
15 Mar 2021, 18:49Dear Tamzin. We are sorry to hear about your experience with Sasfin to date and hope to be able to remedy it asap. We have sent your feedback to the COO and Head of Client Service and copied you in on the correspondence. We are sure they will be in touch first thing in the morning. Many thanks, Sasfin.
Sasfin Bank Limited's reply15 Mar 2021, 18:49
Official
Dear Tamzin. We are sorry to hear about your experience with Sasfin to date and hope to be able to remedy it asap. We have sent your feedback to the COO and Head of Client Service and copied you in on the correspondence. We are sure they will be in touch first thing in the morning. Many thanks, Sasfin.