Absolutely shocking service!

I have had to resort to public outcry for the sheer lack of customer service from Sasfin Bank. As a business account holder, you would think it was in their best interest to assist their customers with FICA or at least respond to multiple assistance requests via telephone and email.

I am shocked that companies are still operating in this manner.

Yesterday I was told that the FICA block had been removed yet it is still restricting my account. No one has called or emailed me and I am forced yet again to waste my time and call them. (PS - I submitted my FICA docs almost 1 month ago!)

There is little to no hope that I will remain a Sasfin customer after this mess.