WORST SERVICE EVER

I would do my best to censor myh opinion but to be honest, the consultants at SARS are useless, rude, and just plainly unhelpful in regards to your complaints. I submitted my tax return on the 10th of August 2021, the 12th I was informed online that i am due for audit, which was fine as i expecyed this due to the fact that i had 3 IRP5's is one year becuase of employer change and the company changed names as well. I waited my 21 days, and requested a call back where i was informed that a consultant will contact me within 48 hours, but still no contact but it is fine as i received a notification on e-filing that everything has been finalised and i will receive my return within 72 hours. This was 14 September. Friday the 17th of Septmeber, I noticed on my profile the the refund has been reversed, and I rquested another call back. The consultant said this is because i have more than one bank account on my profile although the acive one is selected. I need to delete this and then i will receive my pay-out within 2 days. Today i requested another call back and an idiot on the other line just bokked me for a telephone appointment without really explaining everything as well as being rude and dropping the call in my ear. I requested another call back and this time the consultant explained that i need to make a booking and update and lift a query. The earliest booking i can get is the 7th of October. i submitted all the relevant documents the 10th of August and will only get a booking the 7th of October. Why was I not informed of all the steps that need to be taken. I f i did not follow up i will still be waiting after Christmas. I i owe SARS any money, you will phone me every day but treverse the roles and things take forever, I have to follow up on everything. This is Absolute Bulldust. Beyond PPOSERVICE DELIVERY. I will probably not receive any feedback but this is worth it.