Worst Service.

Hi,

This is the worst service imaginable. Firstly SARS changed my bank account details so great they picked up the change. I then saw they had one digit incorrect of my account number. Then I changed it while submitting my return they then requested I took proof of my account to SARS which I did on 17th of Aug 2020 I phoned them a couple of days later they confirmed they have all required documentation they need. I've not yet received my return payment until today. All they need to do is confirm my bank account details which I gave them in the SARS branch. How does this make sense? I know of multiple tax payers who was audited the same time I submitted the change and they have spent their tax money already. I've phoned them multiple times and they just tell me no ETA??