WORST APP SERVICE

Three weeks ago, I booked a call for the 5th August 2024 at 1PM for a consultant to assist me with my tax return telephonically.

SARS confirmed the booking and sent a reminder a week ago BUT, I did not receive a phone call.

I moved my day around to ensure my availability. And waited, waited, no call.

An hour later I called thw centre to be amazed that no option was available to speak to a consultant.

On thw same day, I then requested doe acall back again. Till now no call!

This is unacceptable!!!

Firstly they asked me to sort out a return going back to 2007. Why were they quiet all these years???

They had adverts that that year my income bracket did not have to claim!

I filed in 2019 now I'm told I need to file again!!

I have never missed a filing season. EVER!