Wors Customer Service Ever

<p>So i submitted my papers as per the procedure, i was then told that i owe them money, they then said that on the amount that i owe they still need to pay me out an amount this process should take 21 working days.</p> <p>I waited the time and 21 working days later they told me sorry we need your address baking details etc of which i said i supmitted it already</p> <p>their response at Benoni Brance is sorry the system dont recognise it</p> <p>Opened up a capitec account re-submitted the paperwok 21 working days later nothing again went in ask to speak to the manager she told me the same story so i said i was tolkd this last motnh and i had to resubmit new details she said oh sorry i will sent an email her name is Debrah manager at Benoi brance nothing untill i sent an email week before last her reply they sent your case to Cape Town cause you staid there before lol then she said i dont know....no reply still</p> <p>I called now to complain to the call centre spoke to Percy he said he does not know why they told me 21 working days there is actually no turnaround time...so i said is there not even an apology it is now 3 and a half months he said no sir as this is the procedure i ask to speak to a manager i waited close to ten minutes Corain pics up she says yes sir as per your case there is nothing we can do its with verification department and there is no turn around time....so i asked can i not even ask a question she said no sir as i already answered your questrioned in one glob when i answered the call...i said but how did you know what i was gonna ask then there were silence...so is asked why is case been send to cape town ? then the call was dropped just like that ....</p> <p>is there there anything that can be done to these people as they really believe that nothing and no one can touch them...</p>