Withdrawal of judgement

Since April 2014 I've sent a quiry as I was trying to apply for finance and I was told I have judgement that was listed by Sars. I contacted the above ladies as when I resigned with my previous employer some doduments were not submitted. And I contacted my previous employer to submitt the oustanding documents. Everythhing was sorted, but apparently Sars had also blacklisted my name. Two weeks ago I went to apply for finance again and discovered my name its still blacklisted. And I've sent the email to both people that I was previously contacted and Modiegi Pooe responded and apparently she never sent the doc to court. And she gave me a call appologising and promise that she'll come back to me last week monday. And I keep on reminding her and this time around she doesn't even bother to respong to my emails. Very frustrated cause I need finance urgently.