Who is sleeping on the job?

I am on turn over tax since it started and never had a problem with any assessment. Still working for the same company and since 2020 they keep on assessing me incorrectly.

My tax practitioner contacted them last year July to log a dispute, all the relevant documents were submitted. Got confirmation that it will be done within 21 working days. This is now 7 months later and when i called them about a week ago they said it has not been done. Esculated that to be done asap. In the meantime the 2022 tax return was submitted with all relevant documents and yet they came back to ask for it again. We are like dogs chasing our own tail, going around and around.

I claimed a retirement policy and was scared that they are going to claim the money, and yes they did.

This is unexceptable service. Somebody is not doing their job.

I would like them to refund the money they took from me because i since 2003 did not pay in any taxes and now i owe them R52000. Use the clients history to see if you barking up the right tree. If nothing has changed in the last 19 years of working for the same company doing the same job, why has my taxes changed.

AC Botha id ***